Privacy Policy
This Privacy Policy explains how SkinAssist (referred to as "we" or "us") collects, stores, uses, and protects your Personal Data in connection with the use of our website (https://skinassistapp.com) and our application SkinAssist (together referred to as the "Services"). This policy also explains your personal data protection rights, and we are happy to help you exercise them. We value your privacy and do our best to ensure its security.
What data do we collect and why
When you use our Services, we may collect the following data:
| Data Category | Collection Means | Purpose | Legal Basis (GDPR) |
|---|---|---|---|
| Device information (hardware model, device type, unique identifiers, OS, IP address) | Collected automatically | Enable seamless service use, prevent technical issues | Art. 6.1 (b) - contract performance Art. 6.1 (f) - legitimate interest |
| Application use data | Collected automatically | Feature analytics and usage patterns | Art. 6.1 (b) - contract performance Art. 6.1 (f) - legitimate interest |
| Age and gender | You provide it | Skincare plan adjustment and safety | Art. 6.1 (f) - legitimate interest |
| Skin goals, issues, habits, behaviors | You provide it | Customize experience and content | Art. 6.1 (a) - consent |
| Photos of cosmetic products | You provide it | Cosmetics scanner and AI training | Art. 6.1 (b) - contract performance Art. 6.1 (f) - legitimate interest |
| AI chatbot data | You provide it | AI chatbot service and training | Art. 6.1 (b) - contract performance Art. 6.1 (f) - legitimate interest |
| Face Data | You provide it | Personalize skincare programs | Art. 6.1 (a) - consent |
Face Data
1. Collection and Use of Face Data
We collect photos of your face to personalize your skincare programs based on visual analysis of your facial skin conditions, such as pimples, wrinkles, and pigmentation. Face Data is only collected with your active consent.
2. Disclosure and Sharing of Face Data
We do not disclose or share your Face Data with any third parties. All Face Data is processed solely within the application or our servers during the analysis stage and is automatically deleted after analysis.
3. Retention of Face Data
Face Data is only stored temporarily on our servers during the analysis stage and deleted immediately after. Data stored on your device will be deleted upon uninstalling the application.
4. Using Face Data for Improvement
If you provide your prior consent, we may use your Face Data for improving SkinAssist. This data will be stored for a maximum of three years. You may withdraw your consent at any time by contacting us through the application.
How long we retain your Personal Data
We retain your Personal Data for no longer than is necessary for the purposes of its collection and processing unless we are required to retain it due to applicable laws, dispute resolutions, or to enforce our agreements.
Your data protection rights
You are entitled to the following rights under GDPR:
1. The right to access
You can request confirmation of whether your Personal Data is processed and ask for related details.
2. The right to data portability
Request your Personal Data in a structured format or have it transmitted to another controller.
3. The right to correction
Request correction of inaccurate Personal Data.
4. The right to erasure
Request deletion of Personal Data if processing is unlawful or no longer necessary.
5. The right to restrict processing
Request limited processing if the accuracy or lawfulness of data is contested.
6. The right to object
Object to processing based on certain legal grounds.
7. The right to lodge a complaint
You may file a complaint with your local data protection authority.
To exercise any of these rights, contact us through the application. We may ask for proof of identity to process your request.
Security Measures
We take the protection of your Personal Data seriously and implement appropriate measures to prevent unauthorized access, disclosure, or destruction. However, no system is completely secure. In case of a data breach, we will notify you as required by law.
Children's Privacy
We do not knowingly collect Personal Data of anyone under the age of 13 (or 16 for EU residents). If you are aware of such data being collected, please contact us through the application, and we will take appropriate action to delete it.
Sharing of your Personal Data
We may use external service providers to process your data, with agreements in place to protect your Personal Data. Examples include analytics platforms and cloud service providers, but your data will always be safeguarded in compliance with GDPR.
Cookie Policy
Cookies may be used to enhance functionality, provide analytics, and improve user experience. You can manage cookie settings within your browser.
Changes to this Privacy Policy
We review and update our Privacy Policy regularly. The latest version will always be available on our website.
Contact Us
If you have questions about this Privacy Policy, please contact us through the application.